North Infirmary Command Custody
North Infirmary Command, often shortened to NIC, is listed by the New York City Department of Correction facility address page as a Rikers Island facility. The research identifies it as an infirmary or medically oriented jail command. That role matters for Kings County residents because Brooklyn defendants do not move through a separate county jail roster. Once a court commits a person to local jail custody, DOC assigns housing inside the city system. A person with medical, infirmary, or related housing needs may be assigned to NIC even though the arrest or criminal case began in Brooklyn.
NIC should not be described as a state prison, federal detention center, or sheriff-run county jail. It is part of NYC DOC local jail custody. The public sources reviewed did not publish a fixed capacity for NIC, and the facility map specifically warns that official facility pages do not provide a facility-by-facility bed count. The safer source for population questions is the NYC Board of Correction daily census dashboard, which reports DOC custody data by facility and other categories when available. For one person, the lookup record is still the controlling public source.
Facility role: NIC is a city jail command with medical and infirmary-oriented assignments. The lookup should confirm the person's current holding location before mail, visits, or records requests are planned.
North Infirmary Command Lookup
The correct lookup path for North Infirmary Command is the NYC DOC Person in Custody Lookup. The DOC lookup is free and is designed for people currently in DOC custody. It is not a Brooklyn sheriff roster, and it does not cover people still in NYPD police custody, people transferred to New York State DOCCS, people held by the Federal Bureau of Prisons, or people held only by immigration authorities. NYC311 also notes that a person arrested fewer than 72 hours ago may still be in police custody and may not yet appear in the jail lookup.
- Open the DOC Person in Custody Lookup or the DOC inmate lookup landing page.
- Search by NYSID or book and case number if that identifier is available from court or bail papers.
- Use first and last name when no identifier is known, then compare any results against known case details.
- Read the holding location field to see whether North Infirmary Command is the current assignment.
- Use the court date, bail or bond amount, mailing address, release date, and book and case number exactly as shown.
| Search field | Use | North Infirmary Command note |
|---|---|---|
| NYSID | Direct identifier | Best when listed on court or custody paperwork. |
| Book and Case Number | DOC case identifier | Useful for lookup, mail, money, and bail questions. |
| First and Last Name | Name search path | May return more than one person with the same name. |
| Holding Location | Facility result | Confirms whether the current assignment is NIC. |
If the person is no longer listed, check the custody stage before assuming release. Brooklyn cases can move from police processing to DOC, from DOC to a state prison sentence under DOCCS, or into federal custody through MDC Brooklyn and the BOP locator. ICE custody uses a separate Online Detainee Locator System. New York City VINE at 888-846-3469 is the release notification path for DOC custody.
North Infirmary Command Contact
DOC publishes NIC's facility address, while general city jail questions and complaints route through 311 or the DOC Office of Constituent and Grievance Services. Because NIC is a medically oriented command, family members should avoid sending medical details through a general jail record request unless the request is directed to the correct health-record channel. The research identifies Correctional Health Services as the medical-record route for clinical records.
North Infirmary Command
15-00 Hazen Street
East Elmhurst, NY 11370
311 / DOC main contact 718-546-1500
OCGS phone line Monday-Friday, 8 a.m.-5 p.m.; 311 complaints available 24/7.
DOC Records Access Officer
75-20 Astoria Blvd., Suite 305
East Elmhurst, NY 11370
Submit through NYC OpenRecords when possible.
Public inspection by appointment on weekdays, 9 a.m.-4 p.m.
North Infirmary Command Visits
Family visits for Rikers facilities generally run through Central Visits, not a separate public schedule for each building. The DOC visit pages reviewed say in-person visits are walk-in only and registration controls whether a visit can occur that day. For NIC, the lookup should be checked first because medical housing and classification can affect whether a person is available for a family visit. Attorney and legal visits are handled under the citywide legal visit rule for DOC facilities.
| Visit type | Schedule or rule | NIC use |
|---|---|---|
| In-person family visits | Wednesdays, Thursdays, Saturdays, Sundays | Walk-in registration is required. |
| Registration hours | Wed/Thu 1 p.m.-6 p.m.; Sat/Sun 7 a.m.-12 p.m. | Arriving outside registration hours can prevent the visit. |
| Televisit | Fridays 8 a.m.-1:30 p.m. | Use the DOC request form and select three possible dates. |
| Attorney visits | Seven days a week, 8 a.m.-8 p.m. | Last legal visit starts at 7 p.m. |
Visitors should bring valid identification, expect screening, and check the current DOC visit page before travel. DOC directions say public transit is preferred because parking near Rikers is very limited. From Brooklyn, the public route often involves the Q100 bus to the Rikers Island Visit Center.
NIC Mail and Money
Mail for a person at North Infirmary Command should follow the mailing address and identifying information returned in the DOC lookup. That record can show the jail mailing address, NYSID, and book and case number. DOC package rules are restrictive. Food and toiletries must be purchased through commissary, and clothing items with pockets, hoods, belts, logos, strings, metal, or buttons can be rejected under the listed restrictions. Packages must stay under the size and weight limits described in the DOC and NYC311 materials.
| Service | Provider or rule |
|---|---|
| Use the address returned in the DOC lookup and include the person's book and case number. | |
| Money by JPay | JPay is named by DOC for phone, internet, walk-in, and kiosk deposits; fees can apply. |
| Money by Western Union | NYC311 lists City Code NYCITYDOC and State Code NY. |
| Mail deposit | Bank check or money order only; no cash, personal checks, or certified checks by mail. |
| Cashier deposit | DOC says direct cashier deposits have no DOC fee. |
Do not assume a phone or video vendor unless DOC confirms it for NYC jail calls. The research names JPay for money deposits, but it did not locate an official NYC DOC source naming Securus as the DOC phone provider. Attorneys, physicians, clinicians, and clergy have a separate process to request that calls from people in custody to designated numbers not be recorded.
North Infirmary Command Records
For jail custody records not displayed in the lookup, DOC directs public-record requests through NYC OpenRecords. Choose Department of Correction as the agency and describe the requested jail record with the person's name, date range, book and case number, and facility if known. For arrest reports, select NYPD instead. For court filings, appearance dates, and dispositions, use court sources such as eCourts, the Criminal Court clerk, or the Kings County Clerk. This separation matters because NIC holds a person in custody, while the court file controls formal charges and case outcomes.
- FOIL
- New York's Freedom of Information Law process for agency records, subject to exemptions.
- Medical record
- A clinical record that may require a Correctional Health Services request rather than a general DOC FOIL request.
- Holding location
- The current DOC facility or command shown by the public lookup.
- Detainer
- A hold or request from another authority that can affect release or transfer.
Public Officers Law Article 6 starts from access to agency records, but exemptions can apply. Health privacy, sealed case rules, victim confidentiality, and law-enforcement exemptions may limit what is released. For Kings County cases, keep the KN docket prefix and book and case number together when asking for records, because those identifiers help separate Brooklyn court data from DOC housing data.
North Infirmary Command Oversight
NIC sits inside a jail system that is monitored through DOC reports, Board of Correction standards, daily census data, and public complaint channels. The DOC statistics and compliance hub links reports on population, restrictive housing, grievances, use of force, PREA, programming, commissary, visitation, and health-related topics. The Board of Correction standards include health-care and mental-health provisions, which are especially relevant to a medically oriented command.
Current population figures should be read through the DOC and BOC dashboards rather than treated as a fixed NIC capacity. The research found citywide DOC population counts and overcrowding context, but not a published official NIC bed count. For individual families, the practical step remains the same: verify the person's holding location in the DOC lookup, then confirm visit or mail rules before travel or shipment.
Note: Confirm custody and visit access with DOC before traveling, especially when the person is assigned to medical or infirmary housing.