West Facility Command Role
West Facility is listed by DOC at 16-06 Hazen Street and identified in the research as a specialized city-jail facility or command. The facility map describes its population as people in DOC custody assigned by operational need. That wording should be preserved because the reviewed public sources do not give a narrow permanent population category for West Facility. It is not a Brooklyn sheriff jail, a state prison, or the federal MDC Brooklyn. It is an NYC DOC command in the Rikers Island system.
For Kings County users, West Facility is part of the practical answer to "Brooklyn jail" searches. Brooklyn does not operate a separate county jail roster for these cases. After arraignment, if the court holds the person in local jail custody, DOC houses the person in the city system. The exact facility can change. A West Facility assignment should be confirmed in the DOC lookup before any visit, package, deposit, or public-record request is built around it.
Specialized command: West Facility should be described by current DOC assignment and operational need, not by unsupported fixed capacity or population claims.
West Facility Lookup
Use the NYC DOC Person in Custody Lookup for anyone believed to be held at West Facility. The lookup covers current DOC custody. It does not search people still in police custody, state prison, federal custody, or immigration custody. NYC311 says DOC records can show charges, court date and location, book and case number, jail mailing address, NYSID, holding location, release date, and bail or bond amount.
- Search by NYSID or book and case number when an exact identifier is available.
- Use first and last name if no identifier is known.
- Open the matching profile and look for West Facility in the holding location field.
- Use the book and case number for mail, money, bail-window questions, and DOC records requests.
- Check VINE or the lookup again if release, transfer, or court movement is expected.
| Not found in DOC? | Next custody channel |
|---|---|
| Arrest within 72 hours | Use NYC311 or NYPD recent-arrest channels. |
| State sentence | Search DOCCS incarcerated lookup. |
| Federal case | Use the BOP inmate locator, especially for MDC Brooklyn. |
| Immigration custody | Use ICE Online Detainee Locator or ICE New York phone inquiry. |
West Facility Contact
West Facility's address is useful for confirming the command, but most public business runs through citywide DOC channels. Use 311 for city-service routing and complaints. Use DOC's main contact for Office of Constituent and Grievance Services issues. Use NYC OpenRecords for formal jail records. Use the lookup for the mailing address and book and case number before sending mail or money.
West Facility
16-06 Hazen Street
East Elmhurst, NY 11370
311 / DOC main contact 718-546-1500
DOC OCGS listed Monday-Friday, 8 a.m.-5 p.m.; 311 available 24/7.
DOC Records Access Officer
75-20 Astoria Blvd., Suite 305
East Elmhurst, NY 11370
NYC OpenRecords preferred
Inspection by appointment on weekdays, 9 a.m.-4 p.m.
West Facility Visits
West Facility uses DOC's city jail visit framework. Public visit information is not published as a separate West Facility-only calendar in the reviewed research. The Rikers visit schedule provides the family visit days, registration windows, televisit timing, and attorney visit hours. Because West Facility is a specialized command, the person's availability should be confirmed close to the visit date.
| Visit type | Schedule | Rule to check |
|---|---|---|
| In-person family visits | Wednesday, Thursday, Saturday, Sunday | Walk-in registration controls visit eligibility. |
| Registration hours | Wed/Thu 1 p.m.-6 p.m.; Sat/Sun 7 a.m.-12 p.m. | Arrive inside the window. |
| Televisit | Friday 8 a.m.-1:30 p.m. | Request form required; demand can limit approvals. |
| Attorney/legal visits | Seven days, 8 a.m.-8 p.m. | Last legal visit starts at 7 p.m. |
DOC directions say public transit is preferred because parking is very limited. The Q100 bus reaches the Visit Center. Visitors should bring valid identification and avoid prohibited property because security screening applies before the visit.
West Facility Mail and Money
Mail to West Facility should follow the person's DOC lookup record. That record can show the jail mailing address and the identifiers needed for correct routing. Package rules are strict. Food and toiletries are barred from packages, cash is no longer accepted by mail for fund accounts, and permissible packages must meet the DOC and NYC311 size and weight limits.
| Service | West Facility handling |
|---|---|
| Letters | Use the lookup mailing address, name, and book and case number. |
| Packages | Follow DOC clothing, size, weight, and prohibited-item rules. |
| JPay deposits | DOC names JPay for phone, internet, walk-in, and kiosk deposits. |
| Western Union | NYC311 lists City Code NYCITYDOC and State Code NY. |
| Mail deposits | Use bank check or money order only; do not mail cash. |
DOC says money-transfer agents may charge fees and that DOC does not receive those fees. Direct cashier deposits at DOC cashier windows are listed as no-fee deposits. Keep proof of deposit and the book and case number in case the account must be traced.
West Facility Records
For a West Facility jail record that is not shown online, submit a DOC request through NYC OpenRecords. The request should name Department of Correction as the agency and include the person's name, book and case number or NYSID, the date range, and the record sought. For a Brooklyn arrest report, use NYPD. For charges, court dates, and disposition, use the court record. For state prison, federal custody, and immigration custody, use DOCCS, BOP, or ICE.
- Operational need
- A DOC assignment basis tied to facility function, housing, safety, health, or other system needs.
- Holding location
- The current DOC facility or command listed in the public lookup.
- FOIL
- New York's public-records law for agency records, with exemptions for privacy, safety, and other grounds.
- KN prefix
- A docket prefix that can identify Kings County or Brooklyn court location when court details are abbreviated.
West Facility records are jail custody records. They do not replace court filings, and they do not prove a final conviction. Charges shown in a lookup may change when the prosecutor files, amends, reduces, dismisses, or supersedes charges in court.
West Facility Oversight
The public research did not locate a fixed West Facility capacity on the official facility page. Use BOC daily census data and DOC statistics pages for current population review. Those sources are broader than a single Brooklyn case, but they are the official route for facility and system population monitoring. DOC's report hub also tracks grievances, PREA, visitation, commissary, restrictive housing, programs, security indicators, and use of force.
Citywide population context matters because Brooklyn defendants are one part of a five-borough jail system. NYC Comptroller updates reported 6,692 people in DOC custody as of December 1, 2024 and 7,095 as of April 1, 2025. Those are citywide figures and should not be turned into West Facility capacity. For a person-specific question, the lookup remains the controlling source.
Note: Confirm West Facility assignment in the DOC lookup before arranging travel, deposits, mail, or records requests.